Microsoft Dynamics 365 Certified Specialist

Microsoft Dynamics 365 Certified Specialist

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PROGRAM STANDARDS AND LEARNING OUTCOMES
ADMISSION REQUIREMENTS
Subject/Module Outline

Subject/Module Outline

1. Introduction to Microsoft Dynamics 365
2. Introduction to Dynamics 365 Marketing
3. Introduction to Dynamics 365 Sales
4. Introduction to Dynamics 365 Commerce
5. Introduction to Dynamics 365 Finance
6. Introduction to Dynamics 365 Customer Service

4. Introduction to Dynamics 365 Commerce
Dynamics 365 Commerce delivers a complete omni-channel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes. In this module, you will: Discover deployment options. Learn about point of sales systems. Explore omnichannel and merchandizing.

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