Microsoft Dynamics 365 Certified Specialist

Microsoft Dynamics 365 Certified Specialist

Occupation
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PROGRAM STANDARDS AND LEARNING OUTCOMES
ADMISSION REQUIREMENTS
Subject/Module Outline

Subject/Module Outline

1. Introduction to Microsoft Dynamics 365
2. Introduction to Dynamics 365 Marketing
3. Introduction to Dynamics 365 Sales
4. Introduction to Dynamics 365 Commerce
5. Introduction to Dynamics 365 Finance
6. Introduction to Dynamics 365 Customer Service

2. Introduction to Dynamics 365 Marketing
Dynamics 365 Marketing is a marketing-automation application that helps turn prospects into business relationships. The app is easy to use, works seamlessly with Dynamics 365 Sales, and has built-in business intelligence. In this module, you will: Gain an understanding of the benefits of Dynamics 365 Marketing. Explore features and functionality of Dynamics 365 Marketing.

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