Microsoft Dynamics 365 Certified Specialist

Microsoft Dynamics 365 Certified Specialist

Occupation
Over View
PROGRAM STANDARDS AND LEARNING OUTCOMES
ADMISSION REQUIREMENTS
Subject/Module Outline

Subject/Module Outline

1. Introduction to Microsoft Dynamics 365
2. Introduction to Dynamics 365 Marketing
3. Introduction to Dynamics 365 Sales
4. Introduction to Dynamics 365 Commerce
5. Introduction to Dynamics 365 Finance
6. Introduction to Dynamics 365 Customer Service

1. Introduction to Microsoft Dynamics 365
Dynamics 365 revolutionizes CRM and ERP by applying intelligence to all forms of data. This enables organizations to evolve from reactive business decisions to proactive insights that empower your employees to accelerate business results. In this module, you will: Discover Dynamics 365 applications. Recognize business value in Dynamics 365 applications and how they support digital transformation. Understand the role of artificial intelligence and mixed reality in Dynamics.

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