Program Details Program Code:
School: Macmillian Institute of Applied Health Sciences
Credential:Ontario College Certificate
Program Type:
Program Length:
Location: College Campus/Online


COST: $1250

OVERVEIW: Communication Skills in Health Care

Learn the essential communication skills that health unit clerks and team members use to function most effectively. Through our Communication Skills in Health Care course, focus on oral and written communication skills, interpersonal skills, conflict resolution and confidentiality, and consider worker safety issues.

The participant will build a vocabulary of common medical term utilized in secretarial/clerical and
clinical duties within medical clinic, hospital and private doctors’ offices. Emphasis is placed on terms
related to the anatomy, physiology and pathology of gastroenterology, reproductive system, respiratory system, urinary system, nervous system, special senses: Eye and Ear, endocrine System, musculoskeletal system, integumentary system, and pharmacology. Medical terminology will assist students in developing the language required to communicate effectively in a medical setting. Word structure, diagnostic procedures and pharmacology as well as common medical terminology related to twelve body systems will be studied. You must achieve a grade of 65% to pass this course.

Our Medical Terminology for MOA I course provides you with a foundation for the study of medical terminology. Learn to define a variety of medical terms and consider how those terms are formed (including suffixes, prefixes, combining forms and abbreviations). Through this knowledge, acquire an understanding of the organizational complexity of the body. Study the location and function of the digestive, urinary, reproductive, nervous and cardiovascular systems.

Our Medical Terminology for MOA II course is a continuation of our Medical Terminology for MOA I course.

Special Topics: Pertinent information relating to Mental Health, Oncology (cancer), Surgery, Diagnostic Imaging and Rehabilitation Services. The module will also cover the primary duties and skills requirements of a medical administrative assistant.

PRE-REQUISITES: Anyone working or preparing to work in healthcare: None

NEXT COURSE START DATES: Duration: 400 hours, 16 weeks

Start DateEnd DateTimeDay’sTotal Hrs.

Outcomes: Competencies: Knowledge

The graduate will have gained knowledge in medical terminology and skills needed
to work in hospital, medical clinic and private doctors’ offices

Recognize word roots and identify the most common prefixes and suffixes

Understand the importance of correct spelling of medical terms

Recognize the documents found in a medical record

Understand different healthcare settings and understand the importance of

Understand the personal qualities, skills requirements and career opportunities as
a medical administrative assistant


The graduate will be able to work as a team in an environment that is efficient,
consistent, honest, fair, fun and professional

Demonstrate an understanding of team work by showing respect for diverse
opinions, values and contributions of others

Develop a professional approach to interact with the members of the team

Understand group dynamics and demonstrate group-building skills

The graduate will meet the goals and objectives by maximizing the strengths to
fullest potential

This program will provide you with the necessary written and verbal skills to succeed in your chosen medical profession.

Text Book: The required textbook provides numerous exercises to practice the terminology and many colour diagrams to help you visualize the body structures and conditions. The medical terminology language is tied together using case studies as well as examples of operative and diagnostic reports, laboratory results, and x-ray reports. The textbook also includes a CD-ROM (or access to a website, depending on the edition) that provides additional information, images, and video and audio clips to further help you understand the medical terminology as well as pronunciation of relevant words for each chapter.

The Language of Medicine:  by Chabner, Davi-Ellen 9th edition St. Louis, Missouri: Saunders/Elsevier (editions 8, 9, or 10 are acceptable). Not included in course fee. It is recommended that students obtain this textbook prior to starting the course. Students are responsible for acquiring course textbooks. Textbook can be purchased at the U of T bookstore. 

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